Blue Danube Holidays respects your right to privacy
and we will do everything we can to ensure you have a trustworthy experience. We
understand that you care about how data and information about you is used once
we hold it, so we want to share with you the policies and practices we have
adopted to protect your privacy. This way you can feel confident about how we
handle the personal information you entrust to us. Below we have set out our
information that you provide us with. We will notify you if the way in which we
process your information is to change at any time.
The website is owned, managed and operated by Blue Danube Holidays, Travel Industry license number 3257316. For verification of license you may call our licensing office at 1-888-451-8426
Users are not required to register on our website in order to use it. Our commitment is to provide you with the opportunity to opt in, join our membership list for future discounts and notifications on special deals.
How is my personal information collected through tour bookings?
When you make a tour/cruise/package booking with us, we will need to use personal information for you and other passengers included in your booking. This personal information may include each customer's name, address, phone number, email address, credit card number. This information is not supplied to any of our end suppliers: hotels, tour guides, transfer companies, etc, only if it is relevant to a special request you made with us e.g. special dietary or religious needs. NO end supplier will receive your home address, telephone number or credit card number. In a few cases, some cruise companies may require your passport numbers in advance and some group tours need to report passport numbers before your arrival at the destination to obtain group visas in advance
To whom is my personal information provided?
We may also provide personal information in a secure manner to credit card processing companies and insurance companies if you choose to purchase travel insurance with us. In some cases with musical performances requiring instant payment, we may have to give your credit card details to box offices but never your address or phone number
Any bookings made on www.bluedanubeholidays.com website is made with Blue Danube Holidays.
Click here for more information on Booking Conditions.
Which personal information is collected through the website?/span>
When submitting information to our website for the purposes of a booking, we will usually collect details such as your name, e-mail address, personal interests and needs. Some of this information is essential for us to be able identify accurately who is ordering the service so that we may be able to respond to your requests, and as such is indicated by mandatory fields. Mandatory information requirements are clearly identified and are denoted by an asterisks (*). You will also be prompted when submitting a form if mandatory data has not been submitted.
Other types of information, such as your age and gender, are collected only when relevant for senior or child discounts or when an insurance pemium quote is requested. /span>
Generally, you may be asked to provide personally identifiable information when you:
sign up as a member for future deals
book a tour, cruise or package online
Who may process my personal information? /span>
Your personal information (which includes your name, address and any other details you provide to us which concern you as an individual) may be processed both by us and our e-commerce partners and travel insurance companies with whom we work, who may use it to send you promotional information which they think may be of interest to you.
What is the purpose of processing my personal information?
We will use your information for the purpose of fulfilling orders placed by you, processing any other transactions authorized or made by you with us, informing you of special offers and providing other marketing information to you which we think you may find of interest, undertaking product or customer research/development and for other sales, editorial and marketing purposes.
Disclosure of information /span>
In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. We undertake not to provide your personal information to third parties save in accordance with this policy. Your information will not be disclosed to government or local authorities or other government institutions save as required by law or other binding regulations.
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorized access, improper use and disclosure, unauthorized destruction or accidental loss. We also use our commercially reasonable efforts to be sure that third parties who work with us agree to protect personal information that they must access in order to serve our site and our visitors.
Access to information
You may ask us whether we are storing personal information about you by emailing us at firstname.lastname@example.org if you wish, we will provide you with a copy of the personal data we hold about you by email. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established.
All website design, text, graphics, the selection and arrangement thereof are Copyright of Blue Danube Holidays. ALL RIGHTS RESERVED.
Disclaimer of Warranty and Liability /span>
The following provisions may be curtailed or disallowed by the laws of the country in which the person accessing this website is situated. In such case, the terms hereof are to be read as excluding or limiting such term so as to satisfy such jurisdiction.
The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products or services from us that they are suitable for your purposes.
Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website.
Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.
We are not responsible for the direct or indirect consequences of you linking to any other website from this website.
Consent and enquiries
We may make changes to this policy from time to time, so you may like to check it each time you visit the website./span>